Undertake Virtual Backhaul migrations on Local to Metro and Local to Local Circuits. o Troubleshoot and Configure the Access Network using technologies such as Layer 2 Switching and Layer 3 Routing. A good understanding of the following protocols OSPF, ISIS, BGP, Spanning Tree, VRRP, L2VPN, L3VPN, QoS, MPLS, PPP, DHCP, BNG, BRAS. o Working with new technology expanding and improving Client Access Network. o Complete Network Optimisation and Capacity activities. o Cooperate with Field Engineering providing remote support and provisioning of Client Access Network. o Manage projects to ensure that network changes are implemented in line with defined change management procedures, with minimal interruption to operational services. o Manage network changes (in conjunction with Operations), ensuring that they are implemented with minimal interruption to the end customer. o Technical liaison with internal teams and external third party suppliers to manage the investigation and resolution of network issues. o Timely resolution of network incidents, minimising the impact of any network outages. o Providing support to the ClientNOC and Operational Teams. o Ensure the correct level of documentation is created, reviewed, maintained and adhered to. o Create, develop and maintain an asset database for IP equipment. o Develop and implement best practice for new works and operational processes and procedures allowing continual service improvement Product Technology Requirement Vendor/Technology Product Series Cisco 3750, 4948 Juniper EX4200, MX960 Huawei NE40 Ericsson Redback SE800, SE1200 Technologies MPLS, MPLS VPN¿s (L3 and L2) Protocols OSPF, BGP, LDP Access Circuits EAD