SAP
Integration -CPI Consultant
To
ensure successful initiation, planning, execution, control and completion of
a small or a less complex project through monitoring, tracking and analyzing
project control metrics. Lead project development, production support and
maintenance activities. Ensure timesheets and invoicing processes are
completed on or before the deadline.
Lead the customer interface for the project on an everyday basis, proactively
addressing any issues before they are escalated.
Create functional and technical specification documents. Track open tickets/
incidents in queue and allocate tickets to resources and ensure that the
tickets are closed within the deadlines. Ensure analysts adhere to
SLA?s/KPI?s/OLA?s.
Ensure that all in the delivery team, including self, are constantly thinking
of ways to do things faster, better or in an economic manner.
Assist Project Manager in Risk Management and participate in quality reviews
and implement quality norms. Lead and ensure project complies with Software
Quality Processes and is adhering to the defined timelines.
Draft initial charter and project plan, create and review functional and
technical specification documents. Monitor, track and analyse project control
metrics.
Review and consolidate project (over all the modules) status reports and lead
and perform all activities related to maintaining successful knowledge
management including re-usage, accuracy and efficiency.
Serve as the single point of contact for the team to the project
stakeholders. Promote team work, motivate, mentor and develop subordinates.
Provide application production support as per process/RACI (Responsible,
Accountable, Consulted and Informed) Matrix.
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