Legacy Revenue cycle – custom development
Job Description - 3 - 10
Yrs Exp
Location: Hyd /
Blr / Pune / Chennai
Common Job Description:
·
Experience with Custom Development support, Incident
resolution, Implementation of Custom Development Projects.
·
Experience in configuring and troubleshooting Custom
Development functionalities/Components.
·
Perform
complex troubleshooting investigations and documenting notes and knowledge
articles.
·
Gather
requirements and determine scope of work and plan for on time delivery.
·
Ability to
work self-sufficiently on assigned time sensitive tasks.
·
Develop and
maintain good relationship with peers and client, provide timely feedback to encourage
success.
·
Strong
communication skills with excellent interpersonal skills both in written and
verbal correspondence.
·
Ability to
learn and adapt to changing landscape and acquire new skills with technology
advancement and to work, coordinate with global teams.
·
Readiness towards work at odd hours/on-call and weekends as and when
needed. Should be open to shifts.
Required Skills: Custom Development
Function: The
CustomDevelopment team builds and supports automation to provide support and
time saving processes for provisioning, revenue cycle (R1), finance and other
Ascension departments. The processes supporting provisioning are account
maintenance for 4 applications for Client locations. The processes supporting revenue cycle and
finance reduce man hours for standard operating procedures. The processes for other Ascension departments
are for various needs of the departments such as charge reconciliation and
files submissions.
Support: The
CustomDevelopment team supports 250+ automated processes that run on a Windows
server. The support tools used are
Visual Studio, SQL Server Client, Powershell, MS Excel and Word and remote
desktop. There are an average of 1
incident ticket per month assigned to CustomDevelopment team and an average of
2 tickets reassigned from other teams or incorrectly from Helpdesk.
Development: The
processes are written in VB.Net for screen scrapers, required to support
account maintenance for MS4, Invision and Medipac, C# and Powershell for all
other processes. Powershell has become
the standard for non-screen scraping processes.
Technical Skills Required
Strong Programming
& Technical Skills,
Troubleshooting
& Analysis Skills.
Expertise
in - VB.NET, Visual Studio 2019, SQL Server Client 2017,
Powershell
ISE (Scripting), Remote Desktop (RDT), MS 365 (Excel and Word)
Aviva for
Desktops 12