¿ You have deep knowledge of Windows Installer (MSI) technology and minimum 3 years¿ experience creating MSI/MST/MSP installers using: Flexera AdminStudio / InstallShield products, Wise Packaging Studio, Advanced Installer, or Orca. ¿ Minimum 3 years experience creating scripts/automation using PowerShell. ¿ Minimum 3 years experience providing IT support for Windows10,11 OS, familiar with tools including: RegEdit, MMC, PSTools, ProcMon, TaskSchd, EventVwr, etc. ¿ Basic knowledge of SCCM,Intune VMware and Active Directory ¿ Familiar with legacy application compatibility solutions/techniques, creating shims/fixes ¿ Excellent written and verbal English skills, comfortable communicating with many different groups: Packagers, Requesters, End Users, Vendors, SCCM analysts ¿ You have a University degree or technical institute degree / certificate, or from a related discipline, or relevant work experience